Privacy Policy

At twilightbeastllc.com, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect information.

1. Information We Collect

When you browse our website, place an order, contact us, or use our services, we may collect information such as your name, email address, phone number, billing information, shipping address, order details, and other information you voluntarily provide.

We may also automatically collect limited technical information, including IP address, browser type, device information, website activity, and similar usage data.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments and prevent fraudulent transactions

  • Respond to customer inquiries

  • Provide order confirmations and service-related communications

  • Improve website functionality and customer experience

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through secure third-party payment providers, including Stripe. Payment information is handled through secure payment systems and is not stored on our website in full payment-card form.

Stripe may process payment and transaction information in accordance with its own privacy and security practices.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate and improve our website, remember user preferences, understand website activity, and maintain security.

Payment providers such as Stripe may also use cookies or similar technologies for payment processing, fraud prevention, and security purposes.

Where required by applicable law, users may be provided with options to accept, reject, or manage non-essential cookies.

5. Information Sharing

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that assist with payment processing, order fulfillment, shipping, website operation, fraud prevention, analytics, or customer support. These providers may only use information as necessary to provide their services or comply with applicable requirements.

We may also disclose information when required by law, legal process, or governmental authority.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website may use SSL/TLS encryption and other security technologies to help protect information transmitted through the website.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal obligations, dispute resolution, and fraud prevention.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to certain processing of your information.

If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR), including rights relating to access, correction, deletion, restriction, portability, and objection.

You may contact us to exercise applicable privacy rights.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization. If we become aware that personal information has been collected from a child in circumstances where it should not have been, we will take reasonable steps to remove it.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us at:

Email: joseph@twilightbeastllc.com
Phone: +1 618-763-0991