Shipping policy

At twilightbeastllc.com, we provide shipping services within the United States. Please review the following information regarding order processing, shipping, and delivery.

1. Shipping Area

We currently ship orders to addresses within the United States.

We do not currently offer international shipping outside the United States.

2. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders are not normally processed or shipped on weekends or U.S. federal holidays. Processing may take longer during periods of unusually high order volume.

3. Shipping Time

After an order has been processed and shipped, standard delivery generally takes approximately 3–8 business days.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather, holidays, and other circumstances beyond our control.

4. Shipping Costs

Applicable shipping charges will be displayed during checkout before the order is completed.

Shipping costs may vary depending on the destination, order details, and available shipping method.

5. Order Tracking

When tracking information is available, it may be provided through the email address associated with your order.

Tracking information may take some time to become active after the package has been handed over to the carrier.

6. Delivery Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned. Additional shipping costs may apply if a replacement shipment is required.

7. Delayed or Lost Packages

If a package is delayed, customers should first review the available tracking information.

If a package appears to be lost or has not been delivered within a reasonable period after the expected delivery date, please contact us so we can assist with the matter.

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our direct control.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide your order information and photographs showing the condition of the package and its contents.

We will review the situation and provide appropriate assistance based on the circumstances.

9. Delivery Restrictions

We may be unable to ship to certain restricted locations, incomplete addresses, or addresses that cannot be reliably serviced by our available carriers.

If an order cannot be delivered because of a shipping restriction or an invalid address, we may contact the customer to arrange an appropriate solution.

10. Contact Us

For questions regarding shipping or delivery, please contact us:

Email: joseph@twilightbeastllc.com
Phone: +1 618-763-0991